Sure, I can help you with that. Here are some steps you can follow to troubleshoot Spotify playlist shuffle issues:

1. **Restart the Spotify app:** Close the app and open it again. This can often resolve minor issues.

2. **Check for updates:** Make sure that you have the latest version of Spotify. Updates often include bug fixes, including those related to the shuffle feature.

3. **Log out and log back in:** Sometimes, this simple action can resolve many issues.

4. **Clear the cache:** If you're using Spotify on a mobile device, you might need to clear the cache. You can do this in the settings of your Spotify app.

5. **Reinstall the app:** If none of the above steps work, try uninstalling and then reinstalling Spotify. This can often fix more persistent issues.

6. **Check your settings:** Make sure that the shuffle feature is actually turned on. The shuffle button is at the bottom of your screen—it looks like two overlapping arrows. If it's green, then shuffle is on.

If you've tried all of these steps and you're still having issues, it might be worth reaching out to Spotify's customer service for further assistance.